About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon
Alcatel-Lucent launches Purple on Demand in Asia Pacific
Today
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digital transformation
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alcatel-lucent enterprise
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asia pacific
Alcatel-Lucent Enterprise unveils Purple on Demand, a subscription-based communication product for APAC businesses.
Ransomware threats escalating in Southeast Asia – report
Today
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ransomware
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encryption
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cybersecurity
Escalation in targeted ransomware threats impacts businesses across Southeast Asia, with over 287,000 incidents detected in 2023 alone.
AI tools linked to data exposure in 1 in 5 UK organisations
Today
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advanced persistent threat protection
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cybersecurity
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insider threats
20% of UK businesses suffer data exposure linked to internal AI tool use, according to a new survey from cybersecurity firm RiverSafe.
SEEK launches Better Matches campaign with AI job matching
Today
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seek
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job seekers
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apac
In response to rising global talent shortages, SEEK launches 'Better Matches', an inventive campaign for their amalgamated Jobstreet and Jobsdb platforms.
Public sector leaders champion digital experiences
Today
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ai
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public sector
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network visibility
A new survey reveals 92% of public sector leaders emphasise the crucial role of seamless digital experiences in supporting their agency's mission and competitiveness.
Australian business leaders see AI potential despite barriers
Today
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cloud services
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ai
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ifs
Business leaders see major potential for AI despite facing challenges in adoption, according to a new survey by software company IFS.
Trend Micro introduces AI-driven cyber risk management features
Today
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cloud services
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cybersecurity
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discovery
Trend Micro upends traditional cyber risk management tools with AI-driven features in Trend Vision One platform.
AI & ML form critical defence against digital deception
Today
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big data
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bi
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ml
AI and machine learning form the vanguard of defence against increasingly sophisticated, AI-enhanced digital scams.
NZ retailers urged to prioritise CX over tech advances
Today
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cx
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martech
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commerce systems
E-commerce retailers should prioritise improving customer experience over merely pursuing tech advances, according to Convergence.
Firms outsource new email security measures implementation
Today
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phishing
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outsourcing
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email security
Most firms struggle with email security protocols rolled out by Google and Yahoo, with over half opting to outsource compliance measures.
Cognizant & Microsoft deepen partnership to democratise GenAI
Today
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cloud services
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cx
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martech
Cognizant and Microsoft enhance partnership to bring Microsoft's generative AI, including the 365 Copilot tool, to millions.
Cornerstone eases growth challenges for mid-sized firms with new platform
Today
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it training
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ai
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onboarding
Cornerstone Learning Fundamentals launched to address major growth obstacles for mid-sized firms such as staff and skill shortages.
Netradyne & Intelex collaborate to boost UK fleet safety
Today
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video
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ml
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fleet management
AI safety tech firm Netradyne partners with Intelex to penetrate the UK market, promising to revolutionise road safety and fleet management.
Pearcey Foundation reveals Australia 4.0 blueprint for net zero transition
Today
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digital transformation
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power / energy
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cybersecurity
The Pearcey Foundation has launched a comprehensive plan highlighting the pathway and challenges for Australia's transition to a net zero economy.
UK consumers are turning their back on AI chatbots
Today
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contact centre
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chatbots
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it automation
Almost half of UK adults dissatisfied with customer service, often preferring human interaction over automated systems.
IT leaders leaning on outsourcing for DMARC implementation
Today
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phishing
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outsourcing
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advanced persistent threat protection
Majority of IT decision-makers lacking resources and expertise to implement DMARC email authentication protocol prefer outsourcing.
Sembo unveils AI multi-destination travel booking assistant
Today
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ai
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travel
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ux
Nordic digital travel agency, Sembo, launches the world's first AI-powered multi-destination travel booking assistant.
BeyondTrust lauded as a leader in Identity Threat Detection
Today
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soc
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iam
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cybersecurity
BeyondTrust achieves recognition as a key player in Identity Threat Detection and Response (ITDR), topping the 2024 KuppingerCole Analysts AG Leadership Compass with its Identity Security Insights solution.
TeamViewer & Manhattan Associates team up for warehouse digitisation
Today
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digital transformation
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vr
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supply chain & logistics
TeamViewer strategically allies with Manhattan Associates to digitalise global warehouse operations, utilising advanced vision picking tech for increased accuracy and efficiency.
Smart card market projected to reach $24.2bn by 2034
Today
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bi
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big data
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data analytics
The global powered smart card market is forecast to surge to $24.2bn by 2034, driven by enhanced functionality and advanced security features.
IMF predicts AI could boost UK economic growth by 16%
Today
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ai
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productivity
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investment
The IMF forecasts a potential 16% growth in the UK economy due to AI adoption, highlighting the nation's strong digital infrastructure.
NetApp 2024 report uncovers 'disrupt or die' era powered by AI
Today
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ai
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cybersecurity
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netapp
NetApp's 2024 Cloud Complexity Report reveals a global 'disrupt or die' era powered by AI, highlighting a distinct divide between AI leaders and laggards.
AMTA launches site to aid Australians in 3G network shutdown
Today
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telstra
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optus
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telco
The Australian Mobile Telecommunications Association launches a site to guide users for the looming 3G network shutdown.
Employment Hero tackles payroll challenges with AI innovation
Today
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hcm
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payroll systems
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ai
Employment Hero aims to reduce payroll processing times for Australian SMEs by up to 80% through the integration of advanced AI and automation technologies.