Story image

Interactive Intelligence Acquires CallTime Solutions

01 Aug 2011

CallTime, which has been an exclusive reseller of Interactive Intelligence’s software since 1998, will operate as part of the Interactive Intelligence sales and services organisation in Australia and New Zealand.Interactive Intelligence Group founder and chief executive Donald E Brown says CallTime has been the company’s largest revenue-producing reseller in Australia and New Zealand for the last three years. "Following this acquisition we’ll have approximately 30 experienced employees to take better advantage of the largest customer opportunities in the region, while providing superior channel support,” Brown says. "It’s also in line with our strategy of accelerating growth in targeted regions outside of North America and also nicely augments the recent opening of our Sydney data centre, which supports our growing communications-as-a-service business.”The company, which says it has experienced strong growth in the Australia and New Zealand region over the last five years, will continue to market its solutions throughout Australia and New Zealand both directly and through its existing channel of authorised resellers. "Interactive Intelligence remains committed to a ‘sell-through-partner’ strategy in the ANZ region. As Interactive Intelligence has done in other parts of the world where it has acquired a distribution partner, the company will continue to support its other partners in the region. The company will also actively recruit additional partners in the region... The resources gained through the acquisition will be of benefit to all existing and future partners.”CallTime, which employed 24 staff at the time of the acquisition, has been operating from offices in Auckland, Sydney and Melbourne, serving nearly 50 customers. The headquarters for the combined operations will be in Sydney.

Orange Belgium opens 1,000 sqm Antwerp data centre
It consists of more than 500 high-density 52 unit racks, installed on the equivalent of 12 tennis courts.
Time to build tech on the automobile, not the horse and cart
Nutanix’s Jeff Smith believes one of the core problems of businesses struggling to digitally ‘transform’ lies in the infrastructure they use, the data centre.
Cloud providers increasingly jumping into gaming market
Aa number of major cloud service providers are uniquely placed to capitalise on the lucrative cloud gaming market.
Intel building US’s first exascale supercomputer
Intel and the Department of Energy are building potentially the world’s first exascale supercomputer, capable of a quintillion calculations per second.
NVIDIA announces enterprise servers optimised for data science
“The rapid adoption of T4 on the world’s most popular business servers signals the start of a new era in enterprise computing."
Unencrypted Gearbest database leaves over 1.5mil shoppers’ records exposed
Depending on the countries and information requirements, the data could give hackers access to online government portals, banking apps, and health insurance records.
Storage is all the rage, and SmartNICs are the key
Mellanox’s Kevin Deierling shares the results from a new survey that identifies the key role of the network in boosting data centre performance.
Opinion: Moving applications between cloud and data centre
OpsRamp's Bhanu Singh discusses the process of moving legacy systems and applications to the cloud, as well as pitfalls to avoid.