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MapR launches managed services for improved DataOps

19 Oct 2017

Data platform company MapR today has announced a new Managed Services for the MapR Converged Data Platform.

Available immediately, customers can focus on building a wide range of applications from analytics to machine learning and artificial intelligence (AI), while MapR manages the daily operations of the customer’s big data infrastructure from on-premises, across clouds and to the edge.  

MapR Managed Services are designed to enable customers to focus on accelerating greater value from the MapR Platform by turning over day-to-day operations to MapR.

The service includes MapR taking on operational responsibilities including patching, monitoring, optimising performance, SLA management, regular customer reviews and security updates.

The service is designed to help companies support workflows based on DataOps, which extend traditional DevOps teams to include data-focused roles such as data engineers and data scientists.

Select members from the MapR Converge Partners programme also serve a key role in the new MapR Managed Services by managing the application infrastructure, such as servers, network, or applications.

“The MapR Converged Data Platform brings a modern data system to enterprises looking to harness the value of all their data,” says Thomas Weber, T-Systems AppAgile (PaaS and Big Data) vice president.  

“We look forward to collaborating with MapR on this new managed service to help take the complexity out of global big data infrastructure operations.  With the MapR Managed Services our joint customers will have the agility and uptime to focus resources on the areas that make the most impact on their business.”

The new MapR Managed Services enable companies to quickly deploy and maintain the MapR Platform without hiring and onboarding specialised operations staff. 

The service will be available to MapR customers worldwide.

“Organisations today are trying to harness the power of big data in real-time to improve business incomes,” says Arvind Gidwani, MapR managed services head. 

“At the same time, IT budgets are flat, and companies are struggling to find and retain qualified personnel to operate and maintain big data infrastructure.  With MapR Managed Services we can put the full power of the MapR Converged Platform in customer’s hands even faster, helping them gain immediate business outcomes.”

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