Story image

Microsoft helps data center company ramp up sales and customer engagement

13 Dec 17

Park Place Technologies, a data center third-party maintenance and support company, is teaming up with Microsoft

Microsoft will help drive digital transformation across Park Place Technologies’ global sales and service operations.

Park Place plans to fully deploy Microsoft enterprise cloud services, including Dynamics 365 and Office 365, along with LinkedIn Sales Navigator, to enhance collaboration and productivity across its sales and service operations.

“Microsoft is uniquely positioned with integrated offerings across the whole cloud stack,” said Chris Adams, president and COO, Park Place Technologies.

“We’re confident this trusted, global platform will further enhance productivity for our employees and provide more value to our customers.”

As a first step, Park Place Technologies plans to equip its salesforce with the Microsoft Relationship Sales solution, a joint offering that combines the power of Dynamics 365 for Sales with LinkedIn Sales Navigator.

Microsoft says by surfacing relationships between people, and then integrating that information within a single platform, Park Place salespeople will be able to access information in a way that saves time and improves productivity.

Following the deployment, Microsoft says Park Place will be better positioned to deliver optimal service and ultimately maximize uptime for its customers.

“Park Place Technologies is at the forefront of IT service and support with a commitment to innovating ways employees are empowered to deliver value to customers,” comments Alysa Taylor, general manager, Business Applications Group at Microsoft.

“Putting the power of Microsoft’s intelligent cloud behind Park Place’s customer care organization will connect people, processes and data insights to optimize productivity and transform its service delivery operations.”

Can it be trusted? Huawei’s founder speaks out
Ren Zhengfei spoke candidly in a recent media roundtable about security, 5G, his daughter’s detainment, the USA, and the West’s perception of Huawei.
How HCI helps enterprises stay on top of data regulations
Increasing data protection requirements will supposedly drive the demand for Hyper-Converged Infrastructure solutions across the globe.
Vodafone and PNSol champion new ‘invisble network’ broadband project
"As an industry, we've increased the speed of broadband to one gigabit and beyond, which is a remarkable achievement, but we now have to look beyond speed."
Top 3 cloud computing predictions – what’s in store for 2019?
Virtustream's Deepak Patil shares his predictions for how cloud computing will evolve in 2019.
London’s pricy data centres allow Frankfurt to overtake
According to a new report, data centre pricing in the UK is among the highest in Europe, which is seeing other countries prosper.
Rubrik welcomes $261m funding for new market expansion
The company intends to use the funds from new investor Bain Capital Ventures will go toward future innovation and expansion.
Survey finds retailers 'bullish' on hybrid cloud adoption
The retail industry takes no prisoners and that’s made clear in its 'on the pulse' adoption of new technologies.
New research shows data centre acquisition upsurge
Despite the rise in number of deals, the total value for the year actually fell below the 2017 peak.