Headquartered in the United States in Ohio, Park Place Technologies has now confirmed its commitment to Europe, the Middle East, and Africa (EMEA).
The world’s largest post-warranty data centre maintenance organisation has announced that it will be opening its new EMEA Operations Centre in Cork, Ireland.
Park Place currently supports more than 15,000 organisations around the world with over 1,100 employees in offices across the globe including San Diego, Denver, Boston, Toronto, London, Calne, Wiesbaden, Malaysia, Singapore, and Dubai.
Its latest investment is supported by the Irish Government through IDA Ireland.
“I am delighted to welcome Park Place Technologies to Cork. Ireland, as a committed member of the EU, continues to resonate strongly with US companies as the location of choice from which to serve its European customer base,” says An Tánaiste and Minister for Foreign Affairs Simon Coveney TD.
IDA Ireland executive director Mary Buckley is confident Park Place will bolster the digital economy in Cork.
“This announcement by Park Place Technologies that it is establishing an EMEA Operations Centre in Cork to support future growth across the region is very welcome news. It adds to IDA Ireland’s significant cluster of technology companies in Cork, reinforcing the area’s reputation as an ideal location for such business,” says Mary Buckley.
“I wish the Park Place Technologies team every success and look forward to working with the company as its build out its centre here.”
Park Place president and COO Chris Adams says the investment is all about capitalising on the growth in EMEA.
“This investment further cements our position within EMEA, and we are confident we can provide our existing customer base and potential new customers with an alternative option for their Support and Maintenance, and IT Managed Services requirements,” says Adams.
“Partnering with the Irish Government has created a clear path to expansion and investment.”
According to Park Place, the company is going to invest in the creation of 70 new tech jobs over the next two years. Almost a dozen places have already been filled with local talent, with recruitment set to continue for highly skilled engineering and technology positions.
These roles include customer service experts, support analysts, and advanced engineers with in-depth knowledge of all major OEM data centre technology such as HPE, IBM, Cisco, NetApp, Dell, Dell EMC, 3Par.
“We require associates with strong technical skills, and an ability to be agile across multiple technologies,” Adams says.
“They must have a strong appetite to grow and learn and exhibit a constant focus on the customer experience. All hiring will be in country, with future relocations into Ireland possible with new acquisitions. IDA Ireland has offered insight, guidance and access to resources that has been invaluable to our investment.”
Park Place advanced engineering and call centre SVP Nicola Buckley (whi is an Irish native and graduate of University College Cork) is confident in the talent pool in Cork, bolstered by the help from the Irish government.
“The primary attraction to opening this Operations Centre in Cork, aside from the geopolitical positioning in EMEA, is the access to the talent profile needed to support our ongoing growth,” says Nicola Buckley.
“We have received great assistance from the Irish Government with on-the-ground facilitation including assistance with facility sourcing, creating networks locally, and public relations.”