Support ending soon for some Windows users

02 Mar 10

Microsoft has issued use-by deadlines for more Windows
products - meaning full support for them will soon cease. End of support means
that customers need to upgrade to a supported service pack to continue to
receive security updates, hotfixes or assisted support from Microsoft Customer
Service & Support. 

Windows Vista with no service packs installed will reach end
of support on April 13th, 2010. Windows
XP SP2 will reach the end of support on July 13th, 2010. Also on July 13th, all
editions of Windows Server 2003 will move from the Mainstream Support phase to
Microsoft's Extended Support phase. This means that free-of-charge support
options are no longer available and that Microsoft will not provide hotfixes
for any future issues other than those relating to security.

If you’re currently running one of those operating systems
on your computer, you need to upgrade it. Otherwise you’ll no longer get those
automatic updates that help to keep your computer running properly and safe
from online intruders. If something goes wrong in future with one of the older
operating systems, you may not get any help from Microsoft and instead have to
go onto technical forums in the hope of finding someone who knows how to fix
your problem.

For affected Vista and XP users, Microsoft recommends that
those not ready to move to Windows 7 should at the least upgrade to the latest
service pack for their operating system – either SP2 for Vista or SP3 for
Windows XP. More information about this is available here. A service pack installation
is not expensive, and should do the trick for anyone whose Web use is confined
to a few emails and light surfing on regular Web sites. NB: Anyone who does any
sort of financial transaction online should ensure their operating system and
all protection are right up to date.


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