Story image

What's the top cause for data restoration requests...?

07 Aug 14

When it comes to data restoration, addressing deleted mailboxes or emails is the most common request of IT administrators, according to new survey data provided by Kroll Ontrack.

When asked how often they receive requests for data restoration, 61 percent of the nearly 200 Ontrack PowerControls customers surveyed across the world report they receive up to five restoration requests a month, with an additional 11 percent claiming up to 10 times a month.

Accidental deletion of mailboxes and specific messages from Microsoft Exchange is not the only data restoration request made of IT administrators.

In the US for example, the second most common data restoration need was collection of electronic data for ediscovery (21 percent), followed by consolidating data from older to new applications to eliminate legacy servers (15 percent).

Requests for data restoration came from all departments across an organisation, with 24 percent stemming from the internal legal department, 22 percent coming from IT security and 15 percent originating from sales and marketing.

Why do these people need their email and documents back? Forty-five percent of IT administrator respondents note that employees request their email and documents back because they were accidentally deleted. Internal investigations (17 percent) ranked as the second most common source of restoration requests.

“The time it takes to search, identify, copy, restore and export data from Microsoft Exchange or Microsoft SharePoint platforms can be significant, especially if IT admins are executing the task by restoring a full database backup,” says Tom McCaffrey, product director of enterprise solutions, Kroll Ontrack.

“With its granular restoration capabilities directly to your production server from any backup system, 41 percent of those surveyed report Ontrack PowerControls helps them address collection, restoration and consolidation requests in approximately half the time as compared to other methods, such as full backup or brick-level backup restores.”

Opinion: Critical data centre operations is just like F1
Schneider's David Gentry believes critical data centre operations share many parallels to a formula 1 race car team.
MulteFire announces industrial IoT network specification
The specification aims to deliver robust wireless network capabilities for Industrial IoT and enterprises.
Google Cloud, Palo Alto Networks extend partnership
Google Cloud and Palo Alto Networks have extended their partnership to include more security features and customer support for all major public clouds.
DigiCert conquers Google's distrust of Symantec certs
“This could have been an extremely disruptive event to online commerce," comments DigiCert CEO John Merrill. 
Schneider Electric's bets for the 2019 data centre industry
From IT and telco merging to the renaissance of liquid cooling, here are the company's top predictions for the year ahead.
China to usurp Europe in becoming AI research world leader
A new study has found China is outpacing Europe and the US in terms of AI research output and growth.
Google says ‘circular economy’ needed for data centres
Google's Sustainability Officer believes major changes are critical in data centres to emulate the cyclical life of nature.
52mil users affected by Google+’s second data breach
Google+ APIs will be shut down within the next 90 days, and the consumer platform will be disabled in April 2019 instead of August 2019 as originally planned.