Specialist data centre news for Europe, the Middle East & Africa
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Using technology to inspire customers
"It starts with understanding what drives your existing customers."
How voice biometric solutions reduce friction and cut fraud
"By deploying voice biometric solutions, organisations are able to authenticate customer transactions instantly."
Intelligent data management in the era of virtualisation
"It is imperative for organisations to understand that increased agility of data means that they now have the responsibility to better manage and protect it."
Are we in danger of losing the softer side of customer service?
"While virtual technologies and messaging platforms are capable of helping customers with pre-approved or pre-programmed solutions to specific problems, they are still incapable of solving more complex issues."
Overcoming the barriers to IoT adoption
"Energy operators and utilities that want to make the most of IoT have to learn to think big."
Five monetisation methods to drive profit and growth
"The emerging web of IoT is set to shift company operations and create new prospects for growth."
Why you should be bold with your cloud strategy
"With a comparatively slower adoption of the cloud, Australian enterprises must approach cloud migration with the agility of a start-up to truly embrace innovation."
Solving the storage dilemma: Is open source the key?
"Unstructured data now makes up a large majority of business data and that presents a new set of challenges."
Why AI will play a crucial role in the climate of compliance
"With consumers demanding more accountability from financial institutions, businesses need to up their approach to compliance and AI."
Making the role of CIO more relevant in 2018
"The role of a CIO has undergone a paradigm shift from a role that was predominantly technology-driven to one which is more strategic."
Organisational change can make or break your digital journey
"When it comes to digital change, many organisations will choose to focus on external factors, however, internal changes are just as crucial."
Hybrid cloud: Platform of choice, or split-personality?
"Ultimately, the most successful hybrid clouds have a clear identity because they’re not defined by their infrastructure."
Why top enterprises are creating a data-driven cloud strategy
"Data analysis tools are helping businesses of all stripes predict client needs and find new pathways to profit."
How AIaaS is following in the footsteps of SaaS
"AI is already helping sales teams effectively analyse hours of content."
IoT: The nexus for change
"IoT issues stem from the vulnerability of the collective technology as opposed to the individual."
Predictive analytics: Not as hard as you’d think
"Any predictive analytics solution revolves around a clear set of rules."
Exclusive: What will it take for blockchain to achieve mass adoption?
With the technology and its applications still an enigma to most, blockchain has a long way to go before it’s mature enough for many use cases.
Is hyperconvergence the right choice for your business?
"This 'infrastructure in a box' approach reduces power, cooling, cabling and space requirements."
Data for data: Why AI-enhanced storage makes sense
"Data holds huge potential when it comes to aligning business decisions to meet customer expectations."
Exclusive: How blockchain solves a seemingly unsolvable problem
"Since the blockchain natively facilitates transactions from one peer to another, it cuts out the middlemen that create friction."
Deep dive: How AI empowers today’s security operations analysts
“The biggest impact that AI is making in the SOC is faster time to triage.”
Jumping off point: Edge computing in retail
"The launch of Amazon Australia in December 2017 cemented the irrevocable change in the buying habits of Australians."
Transforming data management into a competitive advantage
"With so much data around, it’s vital for organisations to extract value from it."
Hello helpdesk: Is it time to step up service levels where it matters most?
How unified endpoint management systems can improve the helpdesk experience.
Whitepaper: How to explain why IT security needs more budget
Do you want to convince your higher-ups that IT and security need more budget?
Whitepaper: Why it’s critical to detect cyber attacks as they happen
"Many organisations are struggling to keep pace with the speed in which hackers are attacking their systems."
Whitepaper: How to make sure your security architecture keeps up with surging network speeds
The annual cost of cybercrime is expected to exceed US$6t by 2021 with a large contributor being the sheer amount of data that requires processing.
The six golden keys to successful identity assurance
When someone tries to access your internal systems, how can you be sure a user is who they claim to be?